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Sep 20, 2013 20:22
Uber is a system to call a taxi with an app on a smartphone.
Yesterday, I used it in San Francisco for the first time.
It was very easy and convenient.
I could see how many cars there were around area where I was on the map and about how long the nearest car would come to my place.
I could choose a kind of cars to order.
Once i requested the taxi, the confirmation and the information of the arrival time,the car and the driver with his picture was sent to my phone.
I could trace the car on the map.
Of course, I could contact with the driver by call or chat.
The car arrived at my place on time and the driver was courtesy.
The car fee was charged to my credit card which I registered to my app, automatically.
I'm thinking to introduce this system to our customer service.