Questions about English
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It always ( ) to hear that some students, particularly those from well-to-do families, cannot and do not empathize with the problems faced by less fortunate students.
You have to put only one word in the blank(it should be a verb, I guess). What do you put in it? The word "troubles" seems to be inappropriate. I'd appreciate it if you could answer my question. Thank you very much in advance.
You have to put only one word in the blank(it should be a verb, I guess). What do you put in it? The word "troubles" seems to be inappropriate. I'd appreciate it if you could answer my question. Thank you very much in advance.

disappoints?
concerns?
Also, don't forget a pronoun. " It always () ME to hear that..."