My life in the UK: Changing a mobile is such a hassle!!!!!

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Apr 1, 2016 00:00
I've got iphone 5 that was a hand me down from Tommy. I went to network company to get new SIM and made new contract with them. I wasn't sure how to change network from with same number so I phoned customer service to find out. I tried to give him my all informations to unlocked my phone. However I struggled to catch what he said or asked because of his VERY strong accent. I even didn't know what IMEI No. was either so I went into panic mode. I failed anyway.I can not use mobile for a while. I have to sort it out but I have a lot of things to do. I'm so stressed out!!!
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